Account
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How to transfer your account
Moving to a new device? No problem, as long as you're using the right login method, your progress can follow you. Here's how to get se...
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How To Recover Your Lost Progress (Scopely Account)
Greetings Commander,If you ever log in and notice your game progress appears to be reset, don’t worry , your account hasn’t been delet...
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How To Recover Your Lost Progress (Google Play)
Greetings Commander, If you log in and notice that your game progress appears to be missing, don’t worry — your data is safe. Here's wh...
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How To Recover Your Lost Progress (Game Center)
Greetings, Commander,If you’ve logged in and found your game progress reset, don’t worry, your data is still safe. Here’s what likely happen...
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How To Save Your Progress
Make sure your progress is backed up so you never lose your account. Whether you need to reinstall the game or switch to a new device, havin...
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Account deletion
We’re sorry to hear that you’re even considering removing your account — but if you’ve made your decision, we want to make the process as cl...
Sections
- Previously on STFC (Please Read First)
- Tricorder check (start-up kit)
- Spock's Wisdom (common questions)
- Alliances & Armadas
- Events
- Factions
- Ships
- Officers
- Crew & Ship combos
- Territory Capture
- Account
- Tribbleshooting
- IAP Purchases
- STFC Store
- Terms of Service & Privacy
- Starbase
- IDFA
- Fair and Safe Play