Hi, how can we help you?
Previously on STFC (Please Read First)
How to contact us through Support
How can I send a Bug Report?
Alliances & Armadas
Alliance Starbase - Assaults
How Do I Play?
Number of active missions
I won a battle but my ship got destroyed
Upgrading Defense Platforms - Power Creep
Alliance Help and Contributions
What is the total time reduction per Alliance help request fulfilled?
How do I join an Armada?
Alliance Event Rewards
Shipyard level 1 - 20
Shipyard level 21 - 30
Shipyard level 31 - 40
How to Unlock Territory Capture?
Territory Capture Overview
I can't mine Isogen - Why?
How to transfer your account
How To Recover Your Lost Progress (Scopely Account)
How To Recover Your Lost Progress (Google Play)
How can I reinstall the game?
I didn't receive my purchase Android
I didn't receive my purchase iOS
I cannot find the pack my friend bought
Payment methods on Google Play
Payment methods on iOS
Payment methods on other stores
What is the STFC store?
Find your STFC store receipt
Help with a STFC store refund
Terms Of Service & Privacy
What is IDFA?
Player Community Guidelines