If your game crashes during play, reinstalling it may help resolve the issue. Instructions on how to reinstall the game can be found here. Please note that this should be used as a last resort after trying other basic troubleshooting steps.

We may already be aware of the bug you are experiencing. Please check our Known Issues section to see if it is a confirmed issue or already under investigation.

If your issue is not listed, we encourage you to submit a report. When doing so, please include:

• A clear description of the issue

• When and how it occurred

• Screenshots or videos, if available

This information helps us investigate and resolve your case much faster.

If none of the steps above apply, the Known Issues page remains a great resource to check for recent updates and fixes.