Many reported issues will get resolved relatively quickly, but sometimes it can take a bit longer to get to the bottom of a technical issue or bug.
Here is where you can find a list of issues currently being investigated by our developers.
This list will be updated regularly, and issues will be added and removed as they are discovered and resolved.
To report an issue or bug that you do not see listed here, please submit an in-app support ticket and let our team know.
Last Updated: June 6th, 2023
Here is where you can find a list of issues currently being investigated by our developers.
This list will be updated regularly, and issues will be added and removed as they are discovered and resolved.
To report an issue or bug that you do not see listed here, please submit an in-app support ticket and let our team know.
Last Updated: June 6th, 2023
Stuck Ship
Issue Description: Ships getting stuck after random actions and troubleshooting steps are not able to unstuck the ship. Kindly contact CS for a resolution.
Issue Status: Investigating
Missing attack notifications
Issue Description: After logging off from the game, players don't receive attack notifications. Various factors may affect how notifications are received, which we have no control over.
To prevent this from happening again in the future, make sure to check the connectivity at the time, general device performance (battery level, free space, RAM usage), device settings (do not disturb mode, battery saver, selective notifications settings, etc.).
Issue Status: Ongoing
Issue Description: Ships getting stuck after random actions and troubleshooting steps are not able to unstuck the ship. Kindly contact CS for a resolution.
Issue Status: Investigating
Missing attack notifications
Issue Description: After logging off from the game, players don't receive attack notifications. Various factors may affect how notifications are received, which we have no control over.
To prevent this from happening again in the future, make sure to check the connectivity at the time, general device performance (battery level, free space, RAM usage), device settings (do not disturb mode, battery saver, selective notifications settings, etc.).
Issue Status: Ongoing