Many reported issues will get resolved relatively quickly, but sometimes it can take a bit longer to get to the bottom of a technical issue or bug.

Here is where you can find a list of issues currently being investigated by our developers.

This list will be updated regularly, and issues will be added and removed as they are discovered and resolved.

To report an issue or bug that you do not see listed here, please submit an in-app support ticket and let our team know.

Last Updated: May 17th, 2022

Stuck Ship
Issue Description: Ships getting stuck after random actions and troubleshooting steps are not able to unstuck the ship. Kindly contact CS for resolution.
Issue Status: Investigating

Armada banner visibility
Issue Description: Delay in displaying Armada attacks started by another Alliance.
Issue Status: Investigating

Missing attack notifications
Issue Description: After logging off from the game, players don't receive attack notifications. There are various factors that may affect how notifications are received, which we have no control over.
In order to prevent this from happening again in the future make sure to check the connectivity at the time, general device performance (battery level, free space, RAM usage), device settings (do not disturb mode, battery saver, selective notifications settings, etc.).
Issue Status: Ongoing

Please Update your game to the latest version Error
Issue Description: Inability to jump or summon the Discovery.  The error "Please Update your game to the latest version" appears despite the latest version being installed.
Issue Status: Investigating

Cargo Value gets rounded off
Issue Description: Ship Cargos are rounded off millions which makes it difficult to know the actual number of their cargo.
Issue Status: Fixed with M42.0.2 (1.000.24310)