If you are experiencing game crashes while playing the game, reinstalling the game might sometimes do the trick! You can find out how to reinstall the game here. Kindly note that reinstalling the game should be a last resort.

We might already be aware of the bug you are experiencing. Please take a look at our Known Issues here in case it has already been addressed.

If you are still experiencing the bug, please send us a report.

Make sure to include a detailed description of your issue, such as how and when it happened, this will help us investigate your case significantly faster. Screenshots and videos help even more!

We will review your case carefully and try our best to come up with a solution.

 

If the answer to your issue is not listed above, please check the Known Issues section.