Many reported issues will get resolved relatively quickly, but sometimes it can take longer to get to the bottom of a technical issue or bug.

Here is where you can find a list of issues currently being investigated by our developers.

This list will be updated regularly, and issues will be added and removed as discovered and resolved.

If you can report an issue or bug you do not see listed here, please submit an in-app support ticket and let our team know.

Last Updated: September 15th

 

Stuck Ship
Issue Description: Ships getting stuck after random actions and troubleshooting steps cannot unstuck the ship. Kindly contact CS for a resolution.
Issue Status: Investigating

 

Missing Attack notifications
Issue Description: Players don't receive attack notifications after logging off from the game. Various factors may affect how notifications are received, which we cannot control.
To prevent this from happening again in the future, make sure to check the connectivity at the time, general device performance (battery level, free space, RAM usage), device settings (do not disturb mode, battery saver, selective notifications settings, etc.).
Issue Status: Ongoing

 
Q's Trials spawning in systems that are not accessible (07/07)
Issue Description: Due to the random nature of Q's Trials, the Trials could spawn in systems currently inaccessible to some players.  We recommend players start the Trials at least from 3 systems away from any locked system to avoid any issues.
Issue Status:  Not an issue. Intended.