Many reported issues will get resolved relatively quickly, but sometimes it can take longer to get to the bottom of a technical issue or bug.

Here is where you can find a list of issues currently being investigated by our developers.

This list will be updated regularly, and issues will be added and removed as discovered and resolved.

If you can report an issue or bug you do not see listed here, please submit an in-app support ticket and let our team know.

Last Updated: January 19th
Stuck Ship
Issue Description: Ships getting stuck after random actions and troubleshooting steps cannot unstuck the ship. Please contact CS for a resolution.
Issue Status: Investigating
Missing Attack notifications
Issue Description: Players don't receive attack notifications after logging off from the game. Various factors may affect how notifications are received, which we cannot control.
To prevent this from happening again in the future, make sure to check the connectivity at the time, general device performance (battery level, free space, RAM usage), device settings (do not disturb mode, battery saver, selective notifications settings, etc.).
Issue Status: Ongoing
Missing Hostile Loot 
Issue Description: The PVE limit of 2,000 per day prevents players from gaining additional experience, resources, reputation points, or chests when killing hostiles. This resets daily at 5 AM UTC and does not apply to mission hostiles, player ships/stations, and armadas.
Issue Status: Not an issue. Intended.
Forbidden Tech Ability not displayed on Battle Logs
Issue Description: When a player equips FTech and engages in either PVE or PVP battles, it has been observed that the FT abilities are not showing up on the battle logs.
Issue Status: Upgrading the FT while it's equipped might not automatically update the buffs it gives. We recommend players to re-equip the FT as a temporary workaround.