Many reported issues will get resolved relatively quickly, but sometimes, it can take longer to get to the bottom of a technical issue or bug.
Here is where you can find a list of issues currently being investigated by our developers.
This list will be updated regularly, and issues will be added and removed as discovered and resolved.
In support, we can only help you if you are using the latest version of the game.
We currently support versions above 8.43.10; if you are experiencing weird behavior in the APP, please make sure your device has this version installed before you contact us for help.
To report an issue or bug you do not see listed here, please submit an in-app support ticket and let our team know.
Last Updated: 25 September 2025
Unable to spin the Web Portal Daily Spin
Hello there! We are already aware of this minor hiccup where our players are unable spin the Daily Spin from the Web Portal. Please know that this is working as intended but the "Button" to spin the Daily Spin (if you have enough Loyalty Coins) is missing. The team already patched this up and should take effect after a few minutes. That said, kindly close the Web Portal and try to check the Daily Spin once again after a short while. Thank you for your understanding of the matter!