If you’ve lost your account or progress, don’t worry — there are a few ways to get it back:
1. If your account is linked to Facebook
Recovery is simple!
Log in to the correct Facebook account using the Facebook app or your browser.
When you open Scrabble!, the “Play with Friends” message will appear automatically.
Choose the correct player profile, and your progress will be restored.
2. If your account is not linked to Facebook
Please contact our Support team so we can manually recover your progress.
If you’re reaching out through the web, make sure to create your support ticket from the device where you want your account recovered. This helps us handle your request securely and efficiently, and ensures you get the fastest, most personalized assistance.