If you are stuck at the Scopely loading screen while loading the game, please perform the following technical steps to resolve the issue:
For Web Browser/PC Users:
Clear Browser Cache, Cookies, and Temporary Internet Files:
- Instructions vary by browser. For specific instructions, please Click/Tap Here.
Close Unnecessary Applications:
- Close all other unnecessary browser windows, programs, or processes running on your computer.
- Reload the web browser.
Restart System and Network Devices:
- If the issue persists, restart your system (computer).
- Restart your WiFi router or modem and check again.
For Device/Tablet Users:
Force Close the Game App:
- Force close or kill the game app on your device.
- Relaunch the app to see if this resolves the issue.
Toggle Network Connection:
- Disable and then re-enable the WiFi or mobile data feature on your device.
- Check if the issue is resolved.
Restart Device: Try restarting or rebooting your device.