If you're experiencing issues with the game not loading on your PC, please follow these troubleshooting steps:
Clear Browser Cache:
- Clear the cache and cookies in your web browser. This helps eliminate potential conflicts with saved data. Instructions for clearing cache vary by browser, so check your browser's help documentation for guidance.
Browser Compatibility:
- Ensure that you are using a compatible and up-to-date web browser. Popular choices include Google Chrome or Mozilla Firefox.
Browser Extensions:
- Disable browser extensions, plugins, or add-ons. Some extensions can interfere with game loading. Temporarily disable them and try loading the game again. Click here to find instructions on how to disable browser extensions. After disabling them, attempt to reload the game for an improved experience.
Check Internet Connection:
- Ensure that your internet connection is stable. A slow or unreliable connection may impact the game's ability to load. Restart your Wi-Fi router / Modem once and check.
Restart Your Computer:
- Sometimes, a simple restart can resolve various technical issues. Reboot your computer and try loading the game again.
If the issue still persists after following these steps kindly get in touch with our customer support team for help.