Q1: I forgot my Bingo Bash/GSN.com password. How can I recover it?
A: If you've forgotten your password, follow these steps:
- On the Login screen, find and use the "Forgot Username / Password" functionality.
- Enter the Username and/or Email Address associated with your account.
- Within 1 hour, check your email, including Spam/Junk folders, for a notification email containing a new, temporary password.
For visual guidance through the process, refer to the images below:
Q2: I can't remember my username or password. What should I do?
A: Follow the steps for the "Forgot Username / Password" functionality mentioned above. If you encounter difficulties, contact Bingo Bash Support through the "Contact Support" option or email us at bashsupport@scopely.com. When reaching out, provide the Username associated with the account for efficient processing.
Q3: Can Bingo Bash Support resend my previous password?
A: No, for security purposes, Bingo Bash Support cannot resend your previous password. Instead, a new, temporary password will be provided to ensure the security of your account. Follow the password recovery process mentioned earlier for assistance.
Q4: How do I contact Bingo Bash Support for password-related issues?
A: You can contact Bingo Bash Support via the "Support" or "Chat with us" option. Another option is to send us an email, including a brief explanation of the issue and your Bingo Bash user ID, to bashsupport@scopely.com. When using the ticket form or email, make sure to provide the Username associated with the account you are trying to access for efficient processing.