Need to request a refund for a Web Shop purchase? No problem—just follow these simple steps:
🧾 Step-by-step:
Go to: https://babka.com/purchase
Click “Continue with Facebook” and log in using the same Facebook account linked to your TriPeaks game.
🔍 Once logged in:
Head to the “Purchases” tab on the left-hand side.
If your purchases don’t appear right away, click “Yes, Please!” under “Add your purchases?”
You’ll then be asked to enter:
Your Transaction Number
Your Billing email
📧 Where do I find the Transaction Number?
Look for an email from Xsolla with the subject line:
“Your receipt No. ##########”
It’ll be sent to the email address linked to your Facebook/TriPeaks account.
🔗 After linking a purchase:
You’ll be asked if you want to link all purchases tied to that email.
✅ Optional but recommended! It’ll make support and refunds easier in the future.
🧾 To submit your refund request:
Return to the “Purchases” page.
Find the purchase you want refunded.
Click “Refund” at the bottom of the pop-up.
Select the reason for your request, then submit.
🎉 Done! Your refund request will now be reviewed by Xsolla.
📄 You can view their refund policy here: Xsolla Refund Policy