We know how frustrating that can be—and we’re here to help! Try these steps to get back to smooth sailing in no time:

🔧 Step-by-step troubleshooting:

1. Force close the app and open it again.

   • Need help? Follow the instructions for your device:
     👉 Android | 👉 Amazon | 👉 Apple

2. Restart your device – sometimes a fresh start is all it takes!

3. (Optional) If you use Facebook login, make sure the Facebook app is up to date.

4. Check your internet connection – a strong signal is key!
   Test your connection speed at: www.speedtest.net

5. Free up storage – make sure you have at least 200 MB of free space on your device.

♻️ Still having trouble?

Try uninstalling and reinstalling the app.
💡 Don’t worry—your game progress is safe!

🆘 Need more help?

Tap “Help” in the game menu to contact our support team directly. We’ve got your back!