If you're missing rewards from Tapjoy, here’s what you need to know:
Why didn’t I receive my Tapjoy rewards?Tapjoy manages all rewards related to the offerwall, and sometimes rewards can be delayed or missing due to issues on their end. Garden Joy cannot manage or process Tapjoy rewards directly.
How can I resolve my missing rewards?If your Tapjoy rewards are missing, you can contact Tapjoy Support to get it sorted out. They’ll be able to look into your issue and help you receive your rewards.
Here’s how to contact Tapjoy Support: Visit: Tapjoy Support
What should I include when contacting Tapjoy? When reaching out, be sure to provide all relevant details, such as:
The offer you completed
The date and time you completed it
Your user ID or game account details
Can Garden Joy help with missing Tapjoy rewards?Unfortunately, our team cannot manage or track Tapjoy rewards directly, but Tapjoy Support will assist you and resolve the issue.
Have more questions?If you have any other questions or need assistance, feel free to reach out to us. We're happy to help!