If you find that when playing Scrabble the game is freezing, slow to load, or not loading at all, there are several steps that you can take to ensure that you have the optimum playing experience. These steps are known to resolve the most common game-play issues:

Simply tap to close your browser window, restart it and load the website again.

If you need to force the browser to close it, for Windows users, go here or for Apple users, go here

 

One of the quickest troubleshooting steps to take to see if your current browser is causing you an issue is to open the site and play the game in another browser. For example, if you are using Chrome, try the game in Mozilla Firefox or Microsoft Edge.

 

Browsers can store certain information that can cause conflicts from time to time. To clear this information, please use the links below depending on your browser:

 

For Safari: here

For Mozilla: here

For Chrome: here

For Edge: here

 

Enabling this can improve the performance if, for example, the game is slow when playing.

 

 

 

 

For Windows users: click here

For Mac: drivers cannot be updated, please make sure your software is up to date: click here