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Breaking News! - Please Read
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4th of July Stash Gold Medals (July 18, 2024)
Hello Survivors!The 4th of July Stash is giving out the wrong TWD Gold Medals which cannot be exchanged in the current Gray Market. We will ...
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WOC Yumiko (July 4, 2024)
Hi Survivors, We are aware that the Yumiko in the Gray Market is not yet the updated version. You can still claim her now, and we will ...
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Facebook Login Issue (May 24, 2024)
Hello survivors!Facebook login is not currently working. We are working to get this resolved at the soonest. We thank you for your patience ...
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Loading Issue (May 22, 2024)
Hello survivors!We are getting reports that the game doesn't load. We are investigating this, and we hope to get a fix as soon as possible. ...
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Missing Arena (May 8, 2024)
Hello survivors! We are aware that Arenas are currently not available, and we're investigating this. We apologize for the inconvenience...
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Gold Rush Wheel - Lilly Caul (4/19/2024)
Hello survivors! Thank you for letting us know that Lilly Caul is not in the Gold Rush wheel. We've already alerted the team about this. Ple...
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Missing Roadmap Rewards (March 12, 2024)
Hi survivors!We are aware that roadmaps are not giving out rewards. We're currently working on this. We apologize for any inconvenience in t...
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Claim All Button Issue (March 12, 2024)
Hi, survivors! We are aware that the Claim All button isn't working. Please bear with us while we work on this. In the meantime, you ca...
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Maintenance (February 27, 2024)
Hello survivors! The game will be under maintenance on 8:00 AM PST. This will last for about 30 minutes. The game will not be available...
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Hog Masks (January 11, 2024)
Hello survivors, We had an issue where some players still had their Hog Masks from a previous event. We had removed the Hog Masks from ...
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Facebook login issue (December 8, 2023)
Hello Survivors!We have been receiving reports that some players are getting an error when trying to use Facebook to login. We're currently ...
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Revenge Raid Trivia Missions (November 16, 2023)
Hi survivors! We are aware that the revenge raids trivia mission is preventing players from completing the entire mission set. We are w...
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Freezing/Stuck game during combat (November 5, 2023)
Hello survivors,We are aware that the game sometimes stops during a combat feature (Roadmaps, Faction Assault, etc). This has already been r...
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Game crashes or restarts when opening raid rewards (Oct 21, 2023)
Hello! We're aware that the game is crashing or restarting when players are trying to open their raid rewards. Thank you for reporting this ...
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Android Issue (August 14, 2023)
UPDATE:We have fixed the issue that prevents Android users from logging into the game.We appreciate your patience and understanding.========...
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Crashing Issues (August 12, 2023)
Hello survivors, we have been receiving reports of crashing for those using iOS devices. While we are investigating, you can turn off in-gam...
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Bleed/Laceration Issue ( May 18, 2023)
Hello! Issue Description: We've received reports that the Bleed or Laceration is not working as what we intended it to. Issue Stat...
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Gold Hunt Roadmap with Gold Mythic "Christmas" Carol (Ongoing)
Hello there, Survivors!When attempting to finish the Gold Hunt Roadmap with Gold Mythic "Christmas" Carol in the team, players are seeing a ...
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Known Issues (July 2023)
Last Updated: May 18, 2023Many reported issues will get resolved relatively quickly, but sometimes it can take a bit longer to get to the bo...
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Common Questions (October 2022)
Last Updated: 10/21/20221) Veteran Rings - Please be aware that selling characters will not return their Veteran Rings; the only way to get ...
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Game has been removed from Google and Apple Stores - Russia/Belarus
Due to the situation in the Ukraine "The Walking Dead: Road to Survival" has been removed from the Google and Apple stores in Russia and Bel...
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Faction Onslaught is back!
Tentative schedule for a new Faction Onslaught event! 8/19/22 5:00 PM PDT – 8/21/22 5:00 PM PDTRefresh your knowledge or learn for the first...
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No Cross Region War Icon and Crash
UPDATE!Both issues are now fixed.========================================Hello Survivors!We have been receiving reports that some players ar...
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Super S-Class Roadmap Rewards (March 11, 2024)
Hello Survivors!We have been receiving reports that the Super S-Class Roadmap is not giving out the completion rewards. We're currently inve...