Hello! We're aware that the game is crashing or restarting when players are trying to open their raid rewards. Thank you for reporting this to us. Please know that this has already been forwarded to the devs. Rest assured they're doing everything they can to fix this as soon as possible. We will update the FAQ as soon as a fix has been deployed. We appreciate your patience and understanding regarding this matter. Thank you and keep safe!

UPDATE:

The issue has been fixed and the crates can be opened now. We apologize for the inconvenience.