Here is where you can find a list of issues or Announcements 
  • This list will be updated regularly, and issues will be added and removed as they are discovered and resolved.
  • Many reported issues will get resolved relatively quickly, but sometimes it can take a bit longer to get to the bottom of a technical issue or bug.
  • To report an issue or bug that you do not see listed here, please open a support ticket and let our team know by choosing the Report a Technical Issue Or Bug category.
Last Updated: 04/05/2024

Live Issues & Announcements

Crash after completing set 11
Issue Description: Players reporting the game crashing when completing set 11

Issue Status:  Fixed on 03/29/2024 

Announcement: The Shield reward on Prestige Album is awarded correctly. Compensation issued to players who could not earn it. 

Shutdowns from players not in the friend list
Issue Description: There are reports of users being continuously hit in Shutdowns by players that don't appear in their leadership board

Issue Status:  Fixed on 03/22/2024 

Announcement: Please make sure you have the most recent version of the game. 

Visual Glitches while claiming rewards

Issue Description: There might be instances where you might experience visual glitches when claiming a reward, no worries, though; the team has verified that this is simply a visual glitch, and your reward is there. 

Issue Status: Investigation ongoing 

Crash when claiming a reward.
Issue Description: Players experiencing crashing when claiming rewards. As we are working on a fix,the team has verified that even if you can't see the reward, it was added to your inventory.

Issue Status: Investigation  ongoing 

Golden Blitz - Trade Expired.
Issue Description: Players encountering an issue while initiating a Trade for Golden Blitz. After sending, it appears as expired within minutes on the other player's end.

Issue Status:  Investigation  ongoing