How do I recover my account?

If you are trying to get your game progress onto New Dice with Buddies, there are two ways to do this. If you are on the same device:- ...

Account Progress Lost

If you have updated or reinstalled the game recently and have found that you have logged into the incorrect account or your progress is lost...

Temporary Account Suspensions & Chat Bans

Any Temporary Account Bans and/or Chat Bans are final and will not be overturned. All players must wait out the full length of the account a...

Completed Purchase Issues

If you completed a purchase but did not receive what you were charged for, we're very sorry for that inconvenience. Please get in touch with...

How to Recover my account?

If you are trying to recover your game progress in Yahtzee With Buddies, there are two ways to do this:If you are on the same device: Click ...

Account deletion.

Account Deletion.To request your account to be deleted, you can tap on the Contact US button on the upper right-hand corner on the screen to...

Same device. Recover Account!

Select your account from the prompted account list. And you are set! My account is not in the list. Your account is connected to F...

Accidental Purchases

You can better protect yourself from accidental purchases by utilizing the “Use password to restrict purchases” option in your Google Play S...

Temporary Account Suspensions & Chat Bans

Any Temporary Account Bans and/or Chat Bans are final and will not be overturned. All players must wait out the entire length of the account...

Web Portal - Refund Requests

How can I get a refund for a Web portal Purchase?Just so you know, we won't be able to process any refund requests from purchases made via t...

How Can I Cancel A Subscription

How can I cancel a subscription?You can stop a subscription from recurring by canceling at any time, at least 24 hours before the end of the...

Completed Purchase Issues

If you completed a purchase but did not receive what you were charged for, we're very sorry for that inconvenience. Please get in touch with...

Completed Purchase Issues

If you completed a purchase but did not receive what you were charged for, we're very sorry for that inconvenience. Please get in touch with...

How to contact support?

Hello! We have adjusted the way we provide support. Due to feedback, we have simplified our structure for you to report issues. So...