1. What has changed with the checkout process on PlayYahtzee.com?

All checkouts on PlayYahtzee.com are now being processed through Xsolla, replacing the previous processor, Digital River (DR).

2. Who is affected by this change?

This change only affects users making purchases through the web portal on PlayYahtzee.com. Mobile app users or purchases made via other platforms remain unaffected.

3. Why do I see a new interface during checkout?

The switch to Xsolla has introduced a new payment interface. If you encounter this new interface, you must re-enter your payment information to proceed with your purchase.

4. Is my payment information from the previous system still valid?

No, you will need to add your payment details again in the new Xsolla interface. This one-time process ensures your purchases are secure and processed smoothly.

5. What should I do if I have questions or concerns?

If you have any issues or concerns regarding the new checkout process, please don’t hesitate to contact our Player Support Team. We’re here to help!

6. Is this change permanent?

For now, all web purchases are being processed through Xsolla. We’ll keep you updated if there are any further changes.

We appreciate your understanding and cooperation as we work to improve your shopping experience on PlayYahtzee.com. Thank you for your continued support!