Many reported issues will get resolved relatively quickly, but sometimes, it can take longer to get to the bottom of a technical issue or bug.
Here is where you can find a list of issues currently being investigated by our developers.
This list will be updated regularly, and issues will be added and removed as discovered and resolved.
In support, we can only help you if you are using the latest version of the game.
We currently support versions above 8.45+ ; if you are experiencing weird behavior in the APP, please make sure your device has this version installed before you contact us for help.
To report an issue or bug you do not see listed here, please submit an in-app support ticket and let our team know.
Last Updated: 17 November 2025
Progress for Bowling event got reset
We're sorry for the inconvenience. We understand that your progress in the Bowling event got reset around the same time that the Energy has been released and updated. The game team is already aware of the issue and is investigating it. We will be sending a special gift to all affected. We appreciate your patience and understanding of this matter.