In support, we can only help you if you are using the latest version of the game.
We currently support versions above 8.34.14; if you are experiencing weird behavior in the APP, please make sure your device has this version installed before you contact us for help.
Last Updated: July 4 2024
LIVE ISSUES:
Victory Rush - Getting isn't playabble right now message
We are aware of the message you are seeing when attempting to play Victory Rush, and the game team is already investigating the matter. We really appreciate your patience and understanding as we work diligently to resolve this issue. Please stay tuned for further updates.
Status: Ongoing
Treasure Hunt game freezing when sharing shards
We are aware of the issue with Treasure Hunt freezing when sharing shards. The game team is already investigating this matter. We really appreciate your patience and understanding as we work diligently to resolve this issue. Please stay tuned for further updates.
Status: ONGOING
Family Road Trip contribution reset
We are aware of the issue regarding Family Road Trip contribution reset. The team is currently investigating this matter. We really appreciate your patience and understanding as we work diligently to resolve this issue. Please stay tuned for further updates.
Status: Fixed deployed, compensation will be sent after 24 hours.
Unable to log in to playyahtzee.com using a newly created Scopely ID
Currently, the only way to log in to playyahtzee.com is by using your Facebook account. We are experiencing issues with newly created Scopely ID accounts. We are sorry for the inconvenience this might cause.
Status: ONGOING
RECENTLY FIXED ISSUES