Many reported issues will get resolved relatively quickly, but sometimes, it can take longer to get to the bottom of a technical issue or bug.
Here is where you can find a list of issues currently being investigated by our developers.
This list will be updated regularly, and issues will be added and removed as discovered and resolved.
In support, we can only help you if you are using the latest version of the game.
We currently support versions above 8.45+ ; if you are experiencing weird behavior in the APP, please make sure your device has this version installed before you contact us for help.
To report an issue or bug you do not see listed here, please submit an in-app support ticket and let our team know.
Last Updated: 14 April 2026
Missing Rewards Family Champions
Hello! We’re aware of the issue where our players are unable to claim their rewards from the Family Champions.
Please know that the team is already aware of this and it is mostly due to having multiple on-going widgets in the Home lobby. Don't worry, your rewards are safe and is already available to claim. We are fixing this at the moment so we sincerely appreciate your extended patience and understanding of the matter.