Many reported issues will get resolved relatively quickly, but sometimes, it can take longer to get to the bottom of a technical issue or bug.
 
Here is where you can find a list of issues currently being investigated by our developers.
 
This list will be updated regularly, and issues will be added and removed as discovered and resolved.
 

In support, we can only help you if you are using the latest version of the game.

We currently support versions above 8.45+ ; if you are experiencing weird behavior in the APP, please make sure your device has this version installed before you contact us for help. 

 
 
To report an issue or bug you do not see listed here, please submit an in-app support ticket and let our team know.
 
 
 

Last Updated:  04 April 2026

Missing Widget / Progress Reset for Cat & Beanstalk event

We’re aware of the issue where our players are unable to see the widget for the Cat & Beanstalk event or having their progress reset.

Please know that the team has found the issue and have fixed it right away. The correct Cat & Beanstalk should now be available in the game.

Have a great day!