If you completed a purchase but did not receive what you were charged for, we're very sorry for that inconvenience. Please get in touch with us with a screenshot/copy of your Google Play Receipt.  This is the best way to track the purchase and see what happened.

Receipts are e-mailed to you by Google Play at the time of purchase. If you can't find it, check your spam/junk folders.

Click the chat button at the top right of your screen. Once we have your Google Play Receipt, we can just verify the status of your delivery and give you more help. 

 

Thank you!