Sending screenshots can help our support team better understand and resolve your issue. Here's how to do it based on your device:

📱 On iOS (iPhone/iPad)

Take a screenshot:

• Press the Side Button + Volume Up at the same time.
• The screenshot will appear in your Photos app.

Send it to Customer Support:

• Open Scrabble GO.
• Go to your Profile (top left).
• Tap the Settings gear (top right).
• Select Help / Customer Support.
• Tap Contact Us.
• Write your message and tap the image icon to attach the screenshot from your Photos library.

📱 On Android

Take a screenshot:

• Most Android devices: Press Power + Volume Down at the same time.
• The screenshot will be saved in your Gallery or Photos app.

Send it to Customer Support:

• Open Scrabble GO.
• Go to your Profile (top left).
• Tap the Settings gear (top right).
• Select Help / Customer Support.
• Tap Contact Us.
• Type your message and tap the image icon to attach your screenshot.

📎 Tip: Make sure the screenshot clearly shows the issue you're experiencing (e.g., error message, missing item, etc.).