For account closure requests, you will have the option to erase your account progress and start afresh. If you wish to do so, please get in touch with us with the following details included:
- User ID (The one you'll find on the bottom of Profile Settings once you tap your picture and then, the cogwheel on the top right of the screen)
- Username
- Email address associated with the old game account
Keep in mind that once the data is deleted, there is no way to recover the progress and we can no longer transfer anything from one account to another.
For account deletion requests, you can tap on the "Contact Us" button in the upper right-hand corner of the screen to open up a conversation with our support team. We will assist you as soon as we're able. Thank you and keep safe!
- User ID (The one you'll find on the bottom of Profile Settings once you tap your picture and then, the cogwheel on the top right of the screen)
- Username
- Email address associated with the old game account
Keep in mind that once the data is deleted, there is no way to recover the progress and we can no longer transfer anything from one account to another.
For account deletion requests, you can tap on the "Contact Us" button in the upper right-hand corner of the screen to open up a conversation with our support team. We will assist you as soon as we're able. Thank you and keep safe!