Many reported issues will get resolved relatively quickly, but sometimes it can take a bit longer to get to the bottom of a technical issue or bug.
Here is where you can find a list of issues currently being investigated by our developers. This list will be updated regularly, and issues will be added and removed as they are discovered and resolved.
To report an issue or bug that you do not see listed here, please submit an in-app support ticket and let our team know.
Online green dot is not showing
Issue Description: Green online dot is not showing
Issue status: Fixed! Please force close the app and open it again to see the Online dot
Visual glitch on ticket count:
Issue Description: After the player wins free tickets, the total number of own tickets is not accurate
Issue status: We're aware of the issue and are currently investigating. Please check back here for updates.
Arena - Gems are used to pay re-entry costs even if tickets are available
Issue Description: Some players can't use Tickets to access an Arena event, but they have to use Gems.
Issue Status: Investigating