Q: My game keeps crashing! What do I do?
A: Please make sure to attempt some device troubleshooting first by trying these steps:
- Force close the Looney Tunes game app.
- Make sure you are running the latest version of the game.
- Power off and power back on your device.
- Uninstall and reinstall Looney Tunes: World of Mayhem. If you signed into Game Center or Google Play, you should be able to sign in and recover your progress.
- In any case, make sure to submit a ticket to Customer Care as they need player data to understand these issues. If you are unable to log into the game, e-mail Scopely at looneysupport@scopely.com with as much information as possible regarding your issue.
Q: Can I play on Android and iOS at the same time?
A: Currently you can only have your account associated with either Google Play (Android) or Game Center (iOS). If you are on one of these and would like to switch to the other, copy down your Player ID from the settings menu and contact support to request a transfer.
Q: Why am I not seeing all events available?
A: All our events in World of Mayhem have different player level requirements. This means that if you don't have the minimum player level required, you won't see them and you won't be able to participate in them. This is also the case for all our onboarding mini-events that accompany new players through their progression journey.
Q: Will an inventory be added to the game?
A: This is a common request and something that does not have priority over other quality of life changes that are being worked on. If you need to know how many items you have of a particular piece, you can tap the material icon to see how many you currently own.
Q: Were the payouts of Tier 6 crates nerfed when Tier 7 crates came out?
A: No. The Tier 6 crates still have the same payout odds as they did prior to the Tier 7 update. None of the chances for rare or superior items have changed in any way.
Q: I've started to get duplicated pieces for already maxed out toons. Can we have these converted into different toon pieces?
A. Duplicate pieces can be exchanged for Atoms that can be used for further tune ups.
Most Frequent Questions
Last Updated: 108d