Unstable Connection

To enjoy a smooth gaming experience in STFC, make sure to connect to a reliable network and have a strong device signal. Sometimes full wifi...

Game Crashes

To fully enjoy STFC, the game requires at least the following specs:Android:OS 5.1 or betterSupported: 2 GB of RAM minimum iOS:iOS 13 or bet...

How can I reinstall the game?

If you are experiencing crashes, reinstalling the game sometimes will do the trick! However, reinstalling the game should be the last resort...

How can I send a Bug Report?

If you are experiencing game crashes while playing the game, reinstalling the game might sometimes do the trick! You can find out how to rei...

How to contact us through Support

General Bot Flow WalkthroughThe first set of options you see when you open up a conversation provides a short list of the most selected reas...

How to contact us through Social Media

We value all feedback and suggestions about our beloved STFC! Here are all our Community channels:Blog: https://startrekfleetcommand.scopely...

Why am I not getting notifications?

Notifications can play a key role in Star Trek so we recommend you to have them turned on in the game. In order to do that, you need to acce...