Unstable Connection

To enjoy a smooth experience in Star Trek Fleet Command, it is important to stay connected to a strong and reliable network. While full WiFi...

Game Crashes (Minimum Specs)

To fully enjoy STFC, the game requires at least the following specs:Android:OS 7.0 or betterSupported: 2 GB of RAM minimum iOS:iOS 13 or bet...

How can I reinstall the game?

If you are experiencing frequent crashes or major performance issues in Star Trek Fleet Command, reinstalling the game can sometimes help re...

How can I send a Bug Report?

If your game crashes during play, reinstalling it may help resolve the issue. Instructions on how to reinstall the game can be found here. P...

How to contact us through Support

How can I reach out to Support?There are three ways to contact our Support team: In-App, Webchat or Email. We recommend using the In-App opt...

How to contact us through Social Media

We value all feedback and suggestions about our beloved STFC! Here are all our Community channels:Blog: https://startrekfleetcommand.scopely...

Why am I not getting notifications?

Notifications can play a key role in Star Trek so we recommend you to have them turned on in the game. In order to do that, you need to acce...

My ship is stuck, won't recall

If your ship is stuck and you’re unable to recall it, please try restarting the game first.In most cases, this will automatically recall you...

PC launch (Windows/MacOS)

Commanders,The Star Trek Fleet Command team is happy to announce that the game is now accessible for Windows OS or Mac OS*In order to get ac...

"Invaluable Asset" Mission: where to find "Damaged Data Pads"

  In case you are struggling with the "Invaluable Asset" mission and cannot find the location of the Data Pads, this article might help...

I cannot find the pack my friend bought

Why do I see different packs than other players?Not all in-game packs are available to every Commander at the same time. Pack visibility dep...

I won a battle but my ship got destroyed

Why did my ship get destroyed even though I won the battle?In Star Trek Fleet Command, battles involve many strategic factors, including Res...