SNW Pike
Officer shards can be gained through the Ultra Officer Recruit Chest, Faction Store, Refinery, and occasionally through the Event Store. You can also exchange Transporter Patterns for additional shards.
SNW Spock
Officer shards can be gained through the Ultra Officer Recruit Chest, Faction Store, Refinery, and occasionally through the Event Store. Extra shards can be acquired through the Offers tab.
SNW La'an
Officer shards can be obtained from Special Events. Also, shards can be gained through the Ultra Officer Recruit Chest and Faction Store. Extra shards can be acquired through the Offers tab.
SNW Ortegas
Officer shards can be obtained from completing the following missions: Course Correction Part 1 and 5, Fear Itself Part 5, More than Flying Part 4, Network Theory Part 2, and Network Theory Part 5. Also, shards can be gained from Special Events, as well as through the Ultra Officer Recruit Chest and Faction Store. Extra shards can be acquired through the Offers tab.
SNW Uhura
Officer shards can be obtained from completing the following missions: Anti-Climax Part 1, Fear Itself Part 8, Inevitabilities Part 3, Network Theory Part 1 and 4, and The Meaning in the Message Part 4. Also, shards can be gained from Special Events, as well as through the Ultra Officer Recruit Chest and Faction Store.
SNW Una
Officer shards can be obtained from completing the following missions: Conflagration Part 1 and 5, and Fear Itself Part 1 and 10. Also, shards can be gained through Infinite Incursion Events, Ultra Officer Recruit Chest, and Faction Store.
SNW Hemmer
Officer shards can be obtained from completing the following missions: A Beam Too Far Part 5 and The Calling Part 5. Also, shards can be gained through the Refinery, Ultra Officer Recruit Chest, and Faction Store.
Nurse Chapel
Officer shards can be obtained from completing the following missions: Bedside Manners Part 1 and More Than Flying Part 1. Also, shards can be gained from Special Events, as well as through the rotational Galactic Officer Recruit Chest, Refinery, Faction Store and occasionally, Event Store. Extra shards can be acquired through the Offers tab.
Sam Kirk
Officer shards can be obtained from completing the following missions: Show Us Your Mettle Part 4, Slay It Again, Sam Part 4, The Meaning in the message Part 2. Also, shards can be gained from Special Events, as well as through the rotational Galactic Officer Recruit Chest, Refinery, Faction Store and occasionally, Event Store. Extra shards can be acquired through the Offers tab.
SNW James Kirk
Officer shards can be gained through the Rotational Galactic Officer Recruit Chest, Faction Store, Refinery, Archive Mastery Claim, Event rewards and occasionally through the Event Store. Extra shards can be acquired through the Offers tab.
Pelia
Officer shards can be gained through the Rotational Galactic Officer Recruit Chest, Faction Store, Refinery, Archive Mastery Claim, Event rewards and occasionally through the Event Store. Extra shards can be acquired through the Offers tab.
SNW Montgomery Scott
Officer shards can be gained through Event rewards and occasionally through the Event Store. Extra shards can be acquired through the Offers tab.
SNW T'Pring
Officer shards can be found as you progress through the Syndicate.
SNW D'Chok
Officer shards can be obtained from completing the following missions: Crossed Bat'leths Part 3, House of Hurak Part 3, Hurak's Folly Part 3, and Transience Part 3. Also, shards can be gained through Event rewards and occasionally through the Event Store.
SNW Black Ops M'benga
Officer shards can be obtained from completing the following missions: "A Vulcan, a Klingon, and A Scotsman Part 3", Batten Down the Hatches Part 3, Clandestine Divide Part 3, The Best Offense is a Good Defector Part 3, Transformation Part 3. Also, occasionally through the Event Store. Extra shards can be acquired through the Offers tab.
SNW Black Ops Chapel
Officer shards can be gained through Event rewards and Refinery.