Khan's Crew
Khan Noonien Singh
Officer shards can be obtained from completing the following missions: A Reliable Source, Crossing A Line, Shall We Begin?, The Coming Darkness, and The Other Side. Also, shards can be gained through the Faction Store, Away Teams Store, Event Store, and the Swarm Sunday event (for Ops 28+). You can also exchange Transporter Patterns for additional shards.
 
Joachim
Officer shards can be gained through the Ultra Officer Chest, Faction Store, and Independent Archives chests. Occasionally, more shards can be acquired through Rotational Ultra Chests and Event Store chests. You can also exchange Transporter Patterns for additional shards.
 
Marla McGivers
Officer shards can be obtained from completing the Lessons of the Past mission. Also, shards can be gained through the Ultra Officer Chest, Faction Store, and Independent Archives. Occasionally, more shards can be acquired through Rotational Ultra Chests and Event Store chests. You can also exchange Transporter Patterns for additional shards.
 
Joaquin
Officer shards can be obtained from completing the following missions: A Warrior's Mind, Botany Bay Part 1, 2, 3, 4, 5, 6, 7, 8, and Retrofit. Also, shards can be gained through Faction Store, Event Store, Independent Archives, and Field Training Milestone rewards.
 
Otto
Officer shards can be obtained from completing the following missions: Augments Exodus and Augments Exodus Part 3. Also, shards can be gained through Faction Store, Event Store, and Independent Archives.
 
Kati
Officer shards can be obtained from completing the Augments Exodus Part 3 mission. Also, shards can be gained through Faction Store, Event Store, and Independent Archives.
 
Navi
Officer shards can be gained through the Ultra Officer Chest, Faction Store, and Independent Archives. Occasionally, more shards can be acquired through Rotational Ultra Chests and Event Store.
 
Pan
Officer shards can be gained through the Ultra Officer Chest, Faction Store, and Independent Archives. Occasionally, more shards can be acquired through Rotational Ultra Chests and Event Store.
 
Rima
Officer shards can be gained through the Ultra Officer Chest, Faction Store, and Independent Archives. Occasionally, more shards can be acquired through Rotational Ultra Chests and Event Store.