If you are experiencing crashes, reinstalling the game sometimes will do the trick! However, reinstalling the game should be the last resort and should only be attempted if your game is having constant performance issues.

Before starting, make sure that you have connected your game to Scopely Account. You can do so by going to the in-game settings > general and ensuring that a Scopely Account is linked to your game.

To learn more about Scopely Account, please read this.
On Android
Try the following steps:

- Exit the game; go to your device’s Settings and tap on Apps
- Tap on the games App Icon and choose "uninstall"
- Restart your device
- Go to the Play Store, reinstall the game and launch it
- Go back to in-game settings and log in to your Scopely Account to load your progress.
On iOS
Try the following steps:

- Exit the game by pressing the Home Button
- Locate the Game Icon, tap & hold it until it begins to wiggle
- Tap the X in the corner of the icon, and agree to delete the app
- Open the App Store, and download the game
- Launch the game and log in to your Scopely Account to load your progress.