If your ship is stuck and you’re unable to recall it, please try restarting the game first.
In most cases, this will automatically recall your ship.
If the issue persists, please contact our Support Team and include the following details:
Your Player ID
The blocked slot (A, B, C, etc.) — or a screenshot of it
The bridge officers assigned to the stuck ship
Once we have this information, we’ll help recall your ship as soon as possible.