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Known Issues

Infinite Incursions

Holodeck

How Do I Play?

Map Navigation

In-game News

Number of active missions

I won a battle but my ship got destroyed

Upgrading Defense Platforms - Power Creep

Where is my friend? - Different server

How does Server Transfer work?

Server Transfer: Frequently Asked Questions

Alliance Help and Contributions

What is the total time reduction per Alliance help request fulfilled?

How do I join an Armada?

Events Overview

Alliance Event Rewards

Faction Reputation Events

Rogue Faction and Reputation

Rogue Faction Store

Where can I get Plutonium?

Refits: Ship Skins and Projectiles

Ship limit

U.S.S. Discovery - Summoning

How to Unlock Territory Capture?

Territory Capture Overview

I can't mine Isogen - Why?

How to transfer your account

How To Recover Your Lost Progress (Scopely Account)

How To Recover Your Lost Progress (Google Play)

Unstable Connection

Game crashes

How can I reinstall the game?

I didn't receive my purchase Android

I didn't receive my purchase iOS

I cannot find the pack my friend bought

Payment methods on Google Play

Payment methods on iOS

Payment methods on other stores

What is the STFC store?

Find your STFC store receipt

Help with a STFC store refund

Cheating Policy

Emulators

Terms Of Service & Privacy

What is IDFA?

Player Community Guidelines

Play Respectfully

Play Fairly