Hi, how can we help you?
Known Issues
Previously on STFC (Please Read First)
How to contact us through Support
Tribbleshooting
How can I send a Bug Report?
Holodeck
June Maintenance schedule
Events Overview
Events
More
How Do I Play?
Map Navigation
In-game News
Number of active missions
I won a battle but my ship got destroyed
Upgrading Defense Platforms - Power Creep
Where is my friend? - Different server
How does Server Transfer work?
Server Transfer: Frequently Asked Questions
Alliance Help and Contributions
What is the total time reduction per Alliance help request fulfilled?
How do I join an Armada?
Alliance Event Rewards
Faction Reputation Events
Rogue Faction and Reputation
Rogue Faction Store
Where can I get Plutonium?
Refits: Ship Skins and Projectiles
Ship limit
U.S.S. Discovery - Summoning
How to Unlock Territory Capture?
Territory Capture Overview
I can't mine Isogen - Why?
How to transfer your account
How To Recover Your Lost Progress (Scopely ID)
How To Recover Your Lost Progress (Google Play)
Unstable Connection
Game crashes
How can I reinstall the game?
I didn't receive my purchase Android
I didn't receive my purchase iOS
I cannot find the pack my friend bought
Payment methods on Google Play
Payment methods on iOS
Payment methods on other stores
What is the STFC store?
Find your STFC store receipt
Help with a STFC store refund
Cheating Policy
Emulators
Terms Of Service & Privacy
What is IDFA?
