Recovery Methods
Check out the steps bellow to recover your account on a new device with the method that applies to your account.
Recover with Facebook Login
Recover with Scopely ID
Recover with Facebook Login
On your old device, click on the gear icon in the top right corner to open up your settings menu in-game.
Click on "Link Your Account For Recovery" and select the Facebook icon.
Sign in to your Facebook account to link this to your game account.
On your new device, log in to your Facebook account that you've previously connected to your game account.
Install WWE: Champions on your new device and select the Facebook button in the settings menu once you complete the tutorial.
Log in to your game account on your new device.
Recover with Scopely ID
On your old device, click on the gear icon in the top right corner to open up your settings menu in-game.
Click on "Link Your Account For Recovery" and select the Scopely icon.
Sign in to your Scopely account to link this to your game account.
On your new device, log in to your Scopely that you have previously connected to your game account.
Install WWE: Champions on your new device and select the Scopely button in the settings menu once you complete the tutorial.
Log in to your game account on your new device.
Contact Customer Support
If you did not connect to your Facebook, or Scopely ID, our support team can help you recover your account. Please tap the "Contact Us" button in-game and provide us the following information:
The username on your old account (the one you're trying to restore)
The username on your new account (the one you want to get out of)
We may ask you to provide additional verification before migrating your account to a new device, in order to protect the integrity of your account. *Note* For any account migration assistance, we will require players to contact us from the Help section in-game. Any migration requests sent through email will be denied.