If you are experiencing Ads issues in the game, you can perform basic troubleshooting steps first to fix it. Just click on the link for your device:
Android Devices
iOS Devices
Also, please know that these ad offers are being handled by our third-party ad provider and might not always be available due to ad traffic and ad availability. You can try to play a couple of rounds and get back to it and see if there is already an available video to watch.
If you are experiencing an issue with a specific ad only, you can take a screenshot of the ad and contact Support.
Android Devices
iOS Devices
Also, please know that these ad offers are being handled by our third-party ad provider and might not always be available due to ad traffic and ad availability. You can try to play a couple of rounds and get back to it and see if there is already an available video to watch.
If you are experiencing an issue with a specific ad only, you can take a screenshot of the ad and contact Support.