Many reported issues will get resolved relatively quickly, but sometimes it can take a bit longer to get to the bottom of a technical issue or bug. Below is the list of the current short and longer-term Known Issues we're experiencing in-game at the moment and are currently being investigated by our developers.
 
This list will be updated regularly, and issues will be added and removed as they are discovered and resolved.
Last Update:  03/20/2024
 

LIVE ISSUES:

App Restarting when contacting Customer Support

We are aware of the issue with the app restarting when attempting to contact customer support via our Chat and that you are unable to open the chat window. We're currently investigating this issue. 

Please stay tuned here for updates. Thanks!

Issue Status: Newest Build will contain fix

Last Updated: 03/22/2024

Tapjoy Offerwall not working or loading

We are aware of the issue with Tapjoy not working or loading. Please be assured that our team is actively working on a solution. Do take note that this is currently affecting Android devices at the moment. We appreciate your patience and understanding as we work to resolve this issue.

Please stay tuned here for updates. Thanks!

Issue Status: Ongoing

Last Updated: 03/07/2024