Hi, how can we help you?

What are the Scopely Player Community Guidelines?

What does it mean to “Play Respectfully” in Scopely games?

What does it mean to “Play Fairly” in Scopely games?

What Is Showdown and How Does It Work?

What Are Shards and How Do Fuse Ups Work?

Why Do Superstars and Events Get Adjusted?

How does the Superstar Class & Style System work?

What is Fusing and Why Should I Use It?

What Does Star Rank Mean and Why Does It Matter?

I Didn’t Get My Coins from the Offer Wall – What Should I Do?

How Do I Remove Ads in the Game?

Why Don’t I See the Same Offers as Other Players?

What Is a Scopely Account and How Do I Use It?

How Do I Recover My Account on a New Apple Device?

How Do I Recover My Account on a New Android Device?

What Are Subscriptions?

How Do I Cancel a Subscription?

Subscriptions – Purchase Details

Known Issues

Account Bans – What You Need to Know

Player Feedback Survey – What You Need to Know

I Didn’t Receive My Survey Rewards!

What is Titan TakeOver?

Which Rewards are available?

Hows does Progression work?